Returns & Exchanges
At The Bridge, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original packaging and include the packing slip provided in the portal to ensure faster processing.
Ship It Back
Attach the pre-paid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing